Shipping policy

Are Food items purchased online are Freshly Packed?
All Food Items available are Freshly Packed.

What is the Mode of Payment?
We accept all major credit and debit cards. At present we are not offering Cash on Delivery. We will keep you posted once we open COD for other cities.

How much are the delivery charges?
At present, the company is offering its products for delivery in Mumbai and the delivery charges are free of cost. We shall keep you posted once we start offering products to other cities and states.

What is the estimated delivery time?
The estimated delivery time for all the products within Mumbai shall be within 48 hours. Once we start offering delivery to other cities, we shall update on the delivery time.
With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details.

Once the order is made, can the order be cancelled?
The order placed cannot be cancelled.

If the products are damaged, will it be replaced?
If the products that you purchased have not been delivered in a proper condition or have been damaged in transit, please do not accept the package as we will replace the goods with no extra cost.

What about any hidden costs (sales tax, octroi etc.)?
There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. All taxes are included with the list prices.

Does Vadilal Champaklal & Co. deliver internationally?
Not at the moment. However, whenever we start offering internationally, we shall keep you posted.